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IAPD Leadership Institute - Webinar #2 - High Focus Communication for Face to Face and Email
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 Export to Your Calendar 6/18/2020
When: Thursday, June 18, 2020
11 a.m.
United States
Contact: Sue Triphahn

Online registration is available until: 6/18/2020
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Webinar 2:       High Focus Communication for Face2Face and Email 


What do you think?”  That’s a trick question!  Most people don’t really care.  If you want people to listen to you, you need to talk to them about them.  They are what interests them.  So, craft what you say from their point of view.

This program will help you learn the small, focused changes that you can make to get people interested in what you say.  You will discover how the same techniques work for email communication as well. 

Learning Outcomes:

  • Learn how to craft what you say … to reflect their world.
  • Recognize the power of your pronoun choices.
  • Discover how high focus can get people to read your email.  



Bill Graham helps professionals (executives, salespeople, teachers, doctors, scientists, engineers, bankers, attorneys, non-profit leaders, and elected officials) to become more likable and impactful communicators.

Bill spent over a decade as Director of Creative Affairs for Procter and Gamble Productions, training writers and giving daily story notes for 7,000 hours of soap operas: Guiding Light, As the World Turns, and Another World. Writers he developed won Best Writing Emmy Awards 5 of his last 7 years at P&G.

Prior to working in television, he spent 12 years as producing director of Olney Theatre, a professional Equity theatre in Olney, MD.

He trains state legislators for the Council of State Government’s Leadership Academies.

Legislators from over half of the 50 States, Canada and Mexico have received this training.
He trains for the U.S. Chamber of Commerce’s Institute, and he has served on the faculties of Seton Hall’s Leadership Communication program and NYU’s School for Hospitality, Tourism and Sports Management.

Professionals in 44 states, Canada, Hong Kong, Korea, Singapore, India, China, UAE, Germany and the United Kingdom have grown through Bill’s communications and leadership programs.